Last updated: 01/09/2023.
Introduction
Welcome to Earthling Consumer Products Private Limited (“Earthling,” “ECPPL”, “we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, https://earthlingco.in, and the services we offer related to the manufacturing, trading, and export of canned food items. By using our website and services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect and process the following categories of personal information:
- Personal Identifiers: Name, address, email address, phone number, and other contact details.
- Transactional Information: Purchase history, payment details, billing, and shipping addresses.
- Technical Information: IP address, browser type, device type, operating system, and usage data.
- Communication Data: Your interactions with us through emails, chats, or other communication channels.
- Marketing and Preference Data: Your preferences for receiving marketing communications and choices about our products.
How We Use Your Information
We use your personal information for the following purposes:
- Providing Services: To process your orders, fulfill your requests, and provide customer support.
- Communication: To respond to your inquiries, send transactional information, and provide important updates.
- Marketing: To send you promotional materials and offers, but only with your consent where required.
- Analytics: To analyze website usage patterns, improve our services, and enhance user experience.
- Legal Obligations: To comply with legal obligations and protect our rights, privacy, safety, or property.
Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
- Contractual Necessity: Processing necessary to fulfill a contract with you.
Sharing of Information
We may share your personal information with:
- Service Providers: Third-party service providers who assist us in operating our website and providing services.
- Business Partners: Trusted partners with whom we collaborate to offer joint promotions or products.
- Legal Authorities: When required by law or in response to legal processes.
International Transfers
Your personal information may be transferred and processed in countries outside of India, in compliance with applicable data protection laws.
Your Rights
You have certain rights concerning your personal information:
- Access: Request access to the personal information we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal information, subject to legal requirements.
- Data Portability: Request a copy of your personal information in a structured format.
- Objection: Object to processing based on legitimate interests or direct marketing.
- Withdrawal of Consent: Where the processing is based on consent, withdraw consent at any time.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Updates to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review the policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at contact@earthlingco.in.
Governing Law
This Privacy Policy is governed by the laws of India, and any disputes arising from or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
Thank you for choosing Earthling Consumer Products Private Limited. Your privacy matters to us.